“Pure play” (纯玩) is a real standard in Chinese touring, not a slogan. Here is exactly what it means when you book with West China Wander — and what happens if we break it.
Every West China Wander contract commits to all six. Breach any of them and we owe each guest 3,000 yuan, on the spot, no arguments.
No jade shops, no “tea ceremony”, no silk or herbal-medicine detours. The coach goes from scenery to hotel, and that's the itinerary.
If a cable car, shuttle or show appears in your itinerary's inclusions, it's paid by us. Nothing is “optional” in the sense that the group waits while others pay.
Guides and driver-guides do not sell on the bus. Tips are never requested; a shared-group driver-guide explains, doesn't pitch.
We schedule routes that avoid the “scenic-area shop” model entirely — the reason our days sometimes end earlier, and honestly.
Tibetan family visits, tea houses and evening shows are the real ones we use ourselves, not a room rented for tour groups.
Hotel tiers are published per itinerary (3-diamond through 5-diamond), and “premium” means the named hotels, not a mystery “same standard” swap.
Chengdu Overseas Tourism Co., Ltd. (成都海外旅游有限责任公司), national inbound/outbound licence L-SC-CJ00011, based in Chengdu. Licence details are printed on your contract and invoice.
Agency liability insurance plus travel accident insurance for every booked guest, included — we send the certificate numbers with your voucher pack.
Registered tourist coaches only. By law every child occupies a seat; we guarantee one full seat per guest on every departure.
Shared groups of 2–8 run with a driver-guide (no separate guide enters the parks with you); private journeys can add an English-speaking guide throughout.
Real plaques, photographed as they hang in our Chengdu office. Click any to enlarge. The Gold Panda Award — Sichuan's highest tourism honour, conferred by the provincial government — and the No.1 ranking for inbound visitor-days are the two we are proudest of.
conferred by the Sichuan Provincial People's Government, 2019
金熊猫奖 · 四川省人民政府(2019)
Sichuan Tourism Development Commission, 2016
四川省2015年入境游客人天数排名 第一名
Sichuan Travel Agency Association, 2020
2019年度四川省旅行社入境游TOP10
Chengdu Tourism Standards Committee, 2016
AAAAA诚信旅行社 · 成都旅游标准评定委员会(2016)
provincial departments joint award, 2019
四川省诚信民营企业(2019)
Chengdu Tourism Association, 2026
2025年度“优秀诚信会员单位” · 成都旅游协会
Sichuan Travel Agency Association
四川省旅行社协会副会长单位
China Association of Travel Services
中国旅行社协会理事单位(2016–2020)
Chengdu Tourism Administration & Chengdu Tourism Association
最佳旅游联盟单位 · 成都市旅游局、成都旅游协会
China Association of Travel Services
研学旅行服务案例入选 · 中国旅行社协会(2025)
Hotels check in against passports; park tickets are reserved in real name under the passport details you give us at booking. Bring the same passport you booked with — the gate checks it.
Enquiries, quotes, contracts and vouchers come in English; on shared Chinese-market departures we brief you in English the evening before each day.
A WhatsApp-reachable coordinator covers time-zone questions before departure and the whole route on the ground.
International card and transfer options for the deposit; balance on arrival or before departure, with a proper invoice (fapiao) on request.